Last tended August 6, 2025.
If only a single option is presented, people are unlikely to make a decision due to the single-option aversion bias. When two options are presented in sequence, people perceive the pros and cons of the second option to be more significant than reality. This is called the Contrast effect bias. When presented with a third option which is inferior to the second option in every way and inferior to the first option in several ways, preference for the second option is increased dramatically. When trying to drive consensus on an option, present three options:
- A good option
- The recommended/best option
- An option that was considered but deemed not worthwhile
This approach works particularly well when combined with quantitative prioritization. Use cost-benefit analysis to objectively evaluate each option, then present the data-driven reasoning alongside the three choices to help stakeholders understand why the recommended option is superior.
References
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List of cognitive biases - Wikipedia | Wikipedia |